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mar-b_z400
Level 2
18 7 0 0
Message 1 of 2
322
Flag Post

Front audio out does not work.

HP Recommended
HP Z400
Microsoft Windows 10 (64-bit)

I am using HP Z400 (Windows 10).  Current problem is:  I can not use a headphone connected to front panel audio output.
Back panel audio output and USB speaker out both work well.

Do you people know some solutions???  I appreciate it if you provide good answers.

Please see some pictures about this issue.

 

2017/08/21

audio.png

 

audio.png

1 REPLY 1
NAVM
Level 3
Level 3
28 28 2 7
Message 2 of 2
Flag Post
HP Recommended

Hi 

 

This sounds like an Hardware issue it could be a connection issue or the connector might have gone defective 

Try reseat the Front i/o connector on the systemboard or get the unit serviced if its in warranty.

I am an HP Employee, I am speaking for myself and not for HP.

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