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turnitoffandon
Level 3
43 32 2 3
Message 1 of 3
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HP Device Manager Error 1065984 Problem to deploy an Image

HP Recommended
HP t520
Other

Hello,

I just installed HP Device Manager 4.7 SP8. At the beginning it was working fine. I was able to deploy an image and to capture an customised image.

But just a few hours later I ran into this problem, when I tried to capture another image:

Spoiler

2017-11-08 15:53:58        [Fehlerdetails]: Stellen Sie das Image bereit, indem Sie das Repository verwenden Master-Repository-K.

Failed to download 14WWETGE301_ABD_0720.ibr from /Repository/Images/Win7_32Emb_Std_Basis_t520.

Ausführen von DeployImage-Task fehlgeschlagen.

Fehlercode: 1065984, Fehlerinfo:  ..\..\Task\wins\ImageTask_XPE.cpp@302:        Failed to download the image client kit.

..\..\Task\common\ImageCommon.cpp@663:        Failed to download image tools, file transfer content:<FileTransfer>

  <Directory Path="/Repository/Tools/Imaging/HPWES7_EX/Wes7ImageTool" Direction="download">

    <FileItem PathOnAgent="C:\repack\Wes7ImageTool" FileName="*"/>

    <!-- Match all files or folders in a folder -->

  </Directory>

  <Directory Path="/Repository/Tools/Imaging/HPWES7_EX/USMT" Direction="download">

    <FileItem PathOnAgent="C:\Windows\xpeagent\TMP\USMT" FileName="*"/>

  </Directory>

  <Directory Path="/Repository/Tools/Imaging/HPWES7_EX" Direction="download">

    <FileItem PathOnAgent="C:\Windows\xpeagent\TMP" FileName="changeAnswerfile.exe"/>

  </Directory>

  <Directory Path="/Repository/Tools/Imaging/BIOS" Direction="download">

    <FileItem PathOnAgent="C:\bios" FileName="t5740_WES_BIOSUpdate.exe"/>

  </Directory>

  <Directory Path="/Repository/Agents/HPXPe/" Direction="download">

    <FileItem PathOnAgent="C:\repack\UpdatePackage\Agent" FileName="*"/>

  </Directory>

  <Directory Path="/Repository/Tools/Imaging/WinPE32" Directi

ftpclient\fileclient.cpp@303:        Failed to get remote file, LocalDir:C:\bios,RemoteDir:\\172.16.10.13\HP-DM-MasterRepository/Repository/Tools/Imaging/BIOS,Name:t5740_WES_BIOSUpdate.exe

ftpclient\ShareFolderClient.cpp@441:        Failed to get dir size.

ftpclient\FileData.cpp@224:        Failed to get file data.

ftpclient\FileData.cpp@189:        Failed to get file data:\\172.16.10.13\HP-DM-MasterRepository/Repository/Tools/Imaging/BIOS\t5740_WES_BIOSUpdate.exe

ftpclient\FileData.cpp@187:        Das System kann den angegebenen Pfad nicht finden.

..\..\Task\wins\ImageTask_XPE.cpp@302:        Failed to download the image client kit.

..\..\Task\common\ImageCommon.cpp@663:        Failed to download image tools, file transfer content:<FileTransfer>

  <Directory Path="/Repository/Tools/Imaging/HPWES7_EX/Wes7ImageTool" Direction="download">

    <FileItem PathOnAgent="C:\repack\Wes7ImageTool" FileName="*"/>

    <!-- Match all files or folders in a folder -->

  </Directory>

  <Directory Path="/Repository/Tools/Imaging/HPWES7_EX/USMT" Direction="download">

    <FileItem PathOnAgent="C:\Windows\xpeagent\TMP\USMT" FileName="*"/>

  </Directory>

  <Directory Path="/Repository/Tools/Imaging/HPWES7_EX" Direction="download">

    <FileItem PathOnAgent="C:\Windows\xpeagent\TMP" FileName="changeAnswerfile.exe"/>

  </Directory>

  <Directory Path="/Repository/Tools/Imaging/BIOS" Direction="download">

    <FileItem PathOnAgent="C:\bios" FileName="t5740_WES_BIOSUpdate.exe"/>

  </Directory>

  <Directory Path="/Repository/Agents/HPXPe/" Direction="download">

    <FileItem PathOnAgent="C:\repack\UpdatePackage\Agent" FileName="*"/>

  </Directory>

  <Directory Path="/Repository/Tools/Imaging/WinPE32" Directi

ftpclient\fileclient.cpp@303:        Failed to get remote file, LocalDir:C:\bios,RemoteDir:\\172.16.10.13\HP-DM-MasterRepository/Repository/Tools/Imaging/BIOS,Name:t5740_WES_BIOSUpdate.exe

ftpclient\ShareFolderClient.cpp@441:        Failed to get dir size.

ftpclient\FileData.cpp@224:        Failed to get file data.

ftpclient\FileData.cpp@189:        Failed to get file data:\\172.16.10.13\HP-DM-MasterRepository/Repository/Tools/Imaging/BIOS\t5740_WES_BIOSUpdate.exe

ftpclient\FileData.cpp@187:        Das System kann den angegebenen Pfad nicht finden.

I have no idea why..... For me it looks like the clients tries to connect to the Repository with ftp. But I just have a smb share. Ftp was never configured.

 

Any help?

 

Kind regards

turnitoffandon

Tags (2)
2 REPLIES 2
Chen_HPDM
Level 7
Level 7
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Message 2 of 3
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HP Recommended

what is the DM Agent version on the unit that ran into the issue?  Please make sure it was updated SP8.

I am an HPI Employee.
My opinions are my own, and do not express those of HPI.
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turnitoffandon
Author
Level 3
43 32 2 3
Message 3 of 3
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HP Recommended

Every part of the Software was updated to SP8.

 

Our Solution for this problem is, that we reinstalled the HP DM with SP7.

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