• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
My Device HP EliteDesk 800 G6 Tower PC RCTO Base Model - Product 8YR02AV
Microsoft Windows 11

Hi, I have problem since BIOS update. PC wont shut down, monitors go to sleep but power button led keeps white light. I have to manulay press the button to shut it down completely.

PC is up to date, i am using HP Support assistant to update drivers and bios.

 

Thank you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.