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‎02-05-2022 10:54 AM - edited ‎02-05-2022 11:17 AM

HP Recommended
Product: HP ProDesk 400 G2 Base Model Microtower PC
Operating System: Ubuntu LTS

Edit: There was nothing wrong with the PC. Before booting it just recognized that the memory size had changed and awaited user input. The beep was a warning / hint, not an error code. Turns out my display cable was faulty which is why I thought the PC couldn't get to the BIOS or boot. It's always what you expect the least 😂

 

I bought new memory sticks for my PC. When I try to start it with the new sticks, I get one beep. The only LEDs I can see are the one in the back, indicating the PC has power and one green LED on the motherboard which is constantly lit. I don't even get to the BIOS. The PC doesn't seem to shut down after the beep. The fans are still spinning and pressing the power button turns it off. Everything works fine with the old memory sticks. The new sticks have a speed of 1866MHz. On the product page of my PC it says "Type: DDR3 non-ECC up to 1600 MT/s". Does that mean the sticks are too fast for the motherboard and won't work at all? Or are the sticks broken?

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1 REPLY 1

‎03-31-2022 04:00 PM

HP Recommended

@Corneey -- please click "Accept As Answer" to inform the volunteer contributors in this discussion forum that you no longer have any need for assistance.

 

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