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ceslo
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HP ProDesk not activating Windows 10 Pro

HP Recommended
ProDesk 600 G3
Microsoft Windows 10 (64-bit)

Brand new ProDesk computer won't activate Windows.  I have tried many different possible fixes but, the problem remains.

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IT_WinSec
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HP Recommended

Hello @ceslo

 

Welcome to the HP Support forum.

 

What kind of error code/message you get for your Windows not activating ?

 

1. Try telephone activation >> https://www.urtech.ca/2014/07/solved-how-to-call-microsoft-on-the-phone-to-activate-your-windows-or-...

 

2. HP has created an official article about the issue you experience >> https://support.hp.com/gb-en/document/c04640037

Please, review it and follow the steps. Try resetting the PC to factory default condition.

 

3. Here are some additional info >> https://support.microsoft.com/en-us/help/12440/windows-10-activation

 

 

If the issue is still not resolved despite all the efforts, try to return your PC and get a free replacement PC - same model or a slightly different one.

 

 

Hope this works for you. Let me know how it goes.

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