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Locked

‎11-02-2023 12:10 PM

HP Recommended
Product: HP Z2 Small Form Factor G4 Workstation
Operating System: Microsoft Windows 11

Downloaded HP support assistant latest version.  It reports 5 updates available.  When it goes to install those updates, it hangs with message "contacting server" or something like that.  Same message as reported at least 5 years ago.

 

Uninstalled, resinstalled manually.  Still doesnt work.  All methods to recover as listed in this support area failed to work EXCEPT ONE, and I quote.

"DON"T USE THIS SOFTWARE, DOWNLOAD UPDATES MANUALLY AS YOU WILL LOSE YOUR MIND TRYING TO FIX THIS BECAUSE EVEN HP CANNOT.

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