HP THIN CLIENT 620 image error [Error code: 1080320]

[Qerion]

Hi all,

Since a few days we get an error when we try to image our HP T620 thin clients with an existing image who always worked before. In HPDM the Device Task View shows the following log:

2020-12-09 13:16:17 Map repository to: Master Repository

2020-12-09 13:16:17 Successfully sent task to the HPDM Gateway

2020-12-09 13:16:20 Task has been retrieved by the Agent.

2020-12-09 13:17:50 Task has been retrieved by the Agent.

2020-12-09 13:19:06 [Error code: 1080320] [Module: Agent] [Category: Thread/process error]

2020-12-09 13:19:06 [Error Details]: Deploy image using repository Master Repository. Failed to download NLT620W10V3.ibr from /Repository/Images/NLT620W10V3. Failed to execute DeployImage task. ErrorCode: 1080320, Error Info: ..\..\Task\wins\ImageTask_XPE.cpp@432: Failed to run wes repack script. ..\..\Task\wins\ImageTask_XPE.cpp@2503: Error running repack script ..\..\Task\wins\ImageTask_XPE.cpp@2501: Run process return code = -501. Command = C:\repack\Wes8ImageTool\bin\win32\ImageTool.exe -f C:\repack\Wes8ImageTool\Config.ini

2020-12-09 13:19:06 Failed to execute common task.

2020-12-09 13:19:06 ErrorCode: 1080320

We already upgraded our HPDM 4.7 SP12 to 4.7 SP13 but without any result.

Does someone know what is wrong and what is causing this?

Looking forward hearing from you.

Many thanks!

Best regards,

Rick

[savvy2]

I say

put THIN CLIENT in the title in caps.

or post  this to HPE. business forum. as only they use this.

[Qerion]

What do you mean exactly?