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- HP Website not finding serial number

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06-28-2024 10:42 AM
Went to HP.com and entered serial number MXL9412ZN0 and received error that the serial number was not found. PS is
HP ProDesk 400 G6 SFF
There is an issue with the displayport and need help. But cannot contact support because the serial number is not found.
06-28-2024 10:58 AM - edited 06-28-2024 11:01 AM
The only information I can provide is that the PC exists in the HP PartSurfer database.
I tried entering the serial number at the link below and the page crashes.
Official HP® Warranty Check - United States | HP® Support
I have asked a HP forum moderator to ask a HP support agent to reply to your post to assist you, since this is a peer-to-peer forum, and we don't work for or represent HP.