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HP Recommended

The virtual assistant was less than useless, along with the support representatives. I was trying to look up a manual for the Z440 workstation, and all of them lead to 404 links. Does anyone have another copy or archive of these manuals?

https://support.hp.com/us-en/product/setup-user-guides/hp-z440-workstation/6978828

 

Example: https://h10032.www1.hp.com/ctg/Manual/c04856247.pdf

 

5 REPLIES 5
HP Recommended

@kcyee wrote:

https://support.hp.com/us-en/product/setup-user-guides/hp-z440-workstation/6978828

 

Example: https://h10032.www1.hp.com/ctg/Manual/c04856247.pdf


All links works for me. For the direct link to the User Guide in your example, it starts with http:// and not https:// so by just removing the s should take you to the correct place.

HP Recommended

That's great, but the issues is when using a standard browser and clicking on them, you get a 404.  Why would anyone know to do that? 

HP Recommended

This has gone on for months, if not years now. This is basic stuff HP needs to get right and there is no excuse for it.

 

Why can Apple do it right and HP can't?

 

 

HP Recommended

HP site works for me in stock edge browser firefox and chrome

 

also the hp workstation manuals are on numerous other sites,  here's a few that google shows on the first search page

 

https://www.manua.ls/hp/z440/manual

 

https://pcserverandparts.com/content/HP%20Z440%20Workstation%20User%20Guide.pdf

 

https://www.manualslib.com/products/Hp-Z440-3727702.html

 

as for the HP website(s) yes they can and do sometimes go down in a specific region for various reasons but since HP is a multinational company with webserver's worldwide it's trivial to simply go to HP Britain or a HP site in europe such as germany france italy....and so on

 

https://support.hp.com/gb-en/drivers

HP Recommended

HP needs to be providing these manuals - ONE would think that the manufacturer would have manuals for "THEIR" products. 

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.