HP products pricing

[MM35]

Hello, 

this is a bit unconventional question for the forums, as it is very general.

In my personal experience the HP desktop PC's are better than equivalent or better desktop PC's bought from no-brand vendors. The performance and reliability of HP products are superior, but so is the price.

The problem is, that on paper an average PC bought from non brand vendor has better specifications of hardware equipment and lower price. 

My question is: how does HP defend the higher price of their products. I would like to know if there are any standards or certificates that HP uses during the manufacturing or designing of brand PC's. Are the computres subjected to any performance / component compatibility tests during or before manufacturing,  to ensure that the components are in accordance with each other.

Thanks for answering!

[DGroves]

this is the "business" forum so what i'm commenting on here only applys to HP workstations, not the consumer lines

HP designs workstations to vender (ISV) minimum specs in order to get those venders to allow hp to say "certified by xx"

for use with our software/hardware. This testing phase takes a fair mount of time and resources and for a large part is one of the reasions that hp charges more. also workstations generally have a higher level of support in general and the support infrastructure is more tightly intergrated which is why hp offers extended warranty "carepack" support for the workstation lines of computers and does not for consumer models, also the build quality is generally of a higher standard than most consumer line computers and will generally run 24/7 for years without failing, and if it does , or a part fails the workstation line offers same day to next day repair options that retail consumer lines do not offer. last, the parts used in workstations/servers are warrantied to be the exact same part for the life of the warranty, and also applies to the extended warranty (as long as the part is available) and if not the exact same the replace ment will have undergone the same valadation process as the original part

your comment that hp is better than no name venders "but so is the price" should be self evedent as one reasion why hp can/does charge a higher price so i'm a bit confused as to why you think hp has to defend  this, perhaps the line "you get what you pay for" is something you have never had to consider before?

i will not be commenting on this subject any further.

[MM35]

There is no doubt in my mind that the saying you get what you pay for is true.

That however changes, when public ordering is considered, as if there is not a fixed set of selective criteria or standards that computers are suposed to comply to- then the only  selection criterion is price. Also writing down the name of producer is not an option . 

I am not a computer expert, so I am trying to get some sort of criterions that HP computers comply to, but other "garage built" computers do not achieve, therefore excluding them.

I am afraid that I am not able to write down into documentation that the computres have to be tested, as the garage guy will be always able to say that he tested the computer too. Threfore I would like to know if there are any standards, rules or regulation for testing in exsistance? Or for that matter any other trait that your computers have, that measures quality and reliability and distinguish the HP from the competition. Thanks for your help.

[Paul_Tikkanen · Accepted solution]

Hi, @MM35

These documents pertain to the HP business notebooks...they are designed to meet specific standards for military use in the United States...MIL-STD-810G

http://www.hp.com/united-states/campaigns/elite-products/assets/Elitebook-8470p-8570p-whitepaper.pdf

http://www.hp.com/united-states/campaigns/elite-products/assets/hp-elite-series-brochure.pdf

This document pertains to HP business desktop PC's -- security levels.

http://h20331.www2.hp.com/Hpsub/cache/292232-0-0-225-121.html

General info...

http://www8.hp.com/us/en/desktops/business-desktops.html

BIOS insdustry standards...

http://www.hp.com/ctg/Manual/c00380853.pdf

ISO certification...

http://www.hp.com/hpinfo/globalcitizenship/environment/pdf/cert.pdf

Can your 'garage guy' produce that kind of documentation?

[DGroves]

I would recomend you ignorethe original poster, as it appears his comments are just "trolling comments"

[Paul_Tikkanen]

It's too late for the both of us to do that now, isn't it?

We've both been had if that is the case.

[MM35]

I am sorry that you are under impression that I am trolling, as I really would appreciate help. And I dislike the stuck-up attitude.

[MM35]

Dear Paul, 

thank you for your help, and sorry for the long time it took me to reply. I have been at the field with limited internet connection.

A little explanation- I am working as a researcer in natural sciences and have been given an assigment that is completly out of my field of expertise.

I will check the links that you have attached and will contact you with more (for some) dumb questons. 

Thanks again!

[Paul_Tikkanen]

You're very welcome.

[MM35]

Hello,

I have to ask you for more help- I am lost again.

In the computeter order specifications we have stated that the computer ordered has to comply to TPM STANDARD TCG 1.2.

The garage guy gave an offer and so did his competition- they offered a brand PC and we have accepted it. The garage guy immediatly responded that he has included ASUS TPM-M R2.0 module (90MC03W0-M0XBN1) in his machine, and that his machine is therefore compliant with the above demands.

Can you please advise me on the following:

- what would be a better formulation of what new computers should comply to - for new orders

- I am unable to reject the guy's claim that his garage PC is now TPM standard compliant, as he has included one module in the machine. Please help me formulate how to reject his claim- if that is possible from the formulation of the order demand.

Thanks,

Matevz