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‎10-03-2020 07:34 AM

HP Recommended
Product: HPDC5700 mini tower
Operating System: Microsoft Windows 10 (64-bit)

A special Hello to Paul Tikken,

 

I have seen in this forum several solutions to solve the 1801 microcode error by updating the BIOS to the latest version 2.09 but these solutions were for Windows 7 in 2016.

We are now in 2020 and I am hoping you could help me find a solution to on this patch for windows 10.

I have a HP DC5700 running on E7500 CPU. It has a Grub dual boot program and It works fine with ubuntu 18.

Before I updated the CPU it was a E6300 and windows 10 works well but since I updated to E7500 windows 10 can not boot anymore. Fortunately Ubuntu still works on the computer even in the 1801 error. Please help.

1 REPLY 1

‎10-03-2020 08:38 AM

HP Recommended

Hi:

 

See my instructions at the discussion below for how to update the microcode...the dc7700 uses the same microcode file as the dc5700...sp51243.

 

https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/invalid-processor-microcode-update/m-p/5398...

 

You may have to run that HP USB formatting tool on a PC running W7 or older, or you can use a different free utility such as Rufus to create a bootable USB flash drive.

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