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HP Recommended
Microsoft Windows 10 (64-bit)

installed HP Device Manager Console  5.0.7.1 

But when running the Console - it loads  asked for Server/Username/password

You can see the OpenJDK Platform binary in Task Manager. 

But the main GUI doesn't open on screen 

 

I have uninstalled and re-installed but always get the same result 

 

the logs are saying  

 

2021-09-03 14:11:38 [main ] WARN ConsoleUtil - can't find the component's(com.hp.hpdm.console.main.gateway.RepositoryContentPanel[,0,0,0x0,invalid,layout=java.awt.GridBagLayout,alignmentX=0.0,alignmentY=0.0,border=javax.swing.border.LineBorder@7b66322e,flags=9,maximumSize=,minimumSize=,preferredSize=]) parent window!
2021-09-03 14:11:38 [main ] WARN ConsoleUtil - can't find the component's(com.hp.hpdm.console.main.user.UserContentPanel[,0,0,0x0,invalid,layout=java.awt.GridBagLayout,alignmentX=0.0,alignmentY=0.0,border=javax.swing.border.LineBorder@692dba54,flags=9,maximumSize=,minimumSize=,preferredSize=]) parent window!
2021-09-03 14:11:38 [main ] WARN ConsoleUtil - can't find the component's(com.hp.hpdm.console.main.user.GroupContentPanel[,0,0,0x0,invalid,layout=java.awt.GridBagLayout,alignmentX=0.0,alignmentY=0.0,border=javax.swing.border.LineBorder@49d30c6f,flags=9,maximumSize=,minimumSize=,preferredSize=]) parent window!
2021-09-03 14:40:41 [WT-EventQueue-0] WARN ConsoleUtil - the input component is null!

 

 

1 REPLY 1
HP Recommended

Hi,

 

Just finished pulling out my hair. I've just had the same problem. I think I remember closing one of the sub windows of HPDM and ending up with a blank screen. After that, the exact same error as you have.

 

Reinstalling the console or installing it on a different machine has no effect because the settings are stored here:

X:\Program Files\HP\HP Device Manager\Server\layout\root\default

 

If you rename or remove those files, the layout of the console should be reset.

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