HPDM - Not discovering T530 ThinOS Devices

[Equit]

I have a new WIndows Server 2016 Standard installation with HPDM 4.7 SP8 installed using SQL Express.

All services are running:

But it won't discover my devices.
In the DHCP pool it show's my devices:

Even after a factory reset it still won't discover my devices.
I can ping them from my server.

If I manually add them I see the following:

When I try to send Get Asset Information, it just stays orange and won't complete...

Please help... since i'm stuck on this issue for days now.

[Skyiron · Accepted solution]

Hi,

Maybe its related to network and firewall port allowance between HPDM and ThinClient?

Have you tryed HPDM port check tool?

As example to check if HPDM Gateway on a server is reachable from HPDM Agent on your T530 device.

[Equit]

this was a double post 🙂 It was solved by the same solution as you have provided. Thx !

[Skyiron]

Great!