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10-20-2020 07:40 PM
Ihave successfully migrated HPDM to Server 2016 and can manage the clients and send tasks without error. The only item I am having issues with is Imaging. I have updated WinPE and imported the tasks after exporting from the old server with payload. The error is a Windows error where it complains that hardware is unavailable. The tasks look fairly similar except one is for WE8.1IP-64 and the system is WE8S-64. Has anyone else had this issue, or have any idea where to even start looking to resolve this? I couldnt find anything via Google, and typically this is my first ever use of this system, so your expertise would be greatly appreciated
10-26-2020 04:09 PM
Hi All.
Does anyone have any ideas? the error is a Windows Boot Manager error 0xc000000f A required device isnt connected or cant be accessed.
Feels very WinPE, and I found an article from someone with an issue on SP10 where the WinPE file wasnt the right size. I followed the same remediation steps (remove WinPE and reinstall the SP) and the WinPE size is now correct according to that article, yet I'm still getting the same Windows Boot manager error.
The documentation I'm finding pretty lacking as theres no mention as to whether you can or need to customise PE with drivers (which feels like the resolution) and the imaging section of the docs and the specific imaging document I've found just seem to expect it to just work.
I dont know the system well (thrust upon me) so I'd appreciate any help, even with an idea of how to troubleshoot the issue or if theres anywhere specific I could look for logs.
I have logged a case with HP but they havent responded with the case number and after a long weekend here I cannot get through to them on the phone. Rather disappointing really