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07-23-2018 04:46 PM
We are running HPDM 4.7 SP9. We imaged a T730 Thin Client that was previously running ThinPro 6.2 with the new ThinPro 7.0. The device is showing up in HPDM under Unidentified devices. It does show ThinPro 7.0.0 for the OS.
Poking arround in SQL for the HPDM DB we found in the dbo.dm_os_types table it does list HPThinPro7_64 as an option. Under the dbo.dm_devices tables the system in question is listed as NA for the OS_Type.
As far as I can tell the HPThinPro7_64 is listed as an option in the 4.7 SP9 version of HPDM but perhaps the Agent on the system is not providing the correct information or the Gateway is is un aware of HPThinPro7_64 as an OS type.
If I try to add a device manaully to the Gateway, HPThinPro7_64 is not listed in the OS Tab dropdown. I belive this is the problem. I could not find where the OS Tab values are stored.
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