cancel
Showing results for 
Search instead for 
Did you mean: 
ianmansfield
Level 2
32 26 0 0
Message 1 of 1
208
Flag Post

HPZ400 comptability with LGOLED55C6V playback of mkv files

HP Recommended
HP Z400 Workstation
Microsoft Windows 7 (64-bit)

Hi there,

 

I've networked my Z400 through LAN network so I can see the drives in the PC to playback on the OLED tv I have. Unfortunately the TV can only see mp4 and avi files and fails to recognise mkv files. The tv is also networked to a WDCloud which has many mkv files and can play them back without issue. Why can't my tv see the mkv files on the Z400 hard drives when it can see the avi and mp4 files.

 

I've contacted LG about this matter already and they said its not the TV's problem.

 

Please help?

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation