cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
lse123
Author
Level 5
291 126 5 0
Message 11 of 25
Flag Post
HP Recommended

You say:

"

for the z620 you should have 3 sata cables labeled 0/1/2 that match up to each bay that has 0/1/2 stamped into it

"

 

On the motherboard in where connect these SATA Cables, this motherboard socket is white color, sata sockets?

There are six white sockets sata, but three are unplugged, are they these 3 for the 3 bays HDD's???

 

Was this reply helpful? Yes No
Prométhée
Level 16
9,615 9,473 973 3,382
Message 12 of 25
Flag Post
HP Recommended

You seem to not know exactly what you are doing.
Your friend, can't he come by himself and tell more about this computer?
If it is incomplete, it is not normal!
if the HDD disks are not connected to the sata data and power ports, which I had already mentioned, they cannot work
look at this can be

https://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/z620-cabling/td-p/...

 

https://h30434.www3.hp.com/t5/Business-PCs-Workstations-and-Point-of-Sale-Systems/Z620-SATA-eSATA-po...

 

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/Z620-upgrade-to-SSD-drive/td-p/...

 

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





Was this reply helpful? Yes No
lse123
Author
Level 5
291 126 5 0
Message 13 of 25
Flag Post
HP Recommended

I just trying found if the HDDs bays are wired to the motherboard & power...?

If were wired - there are 6 sata white slots: x1 ssd, x1 dvdrw drive, x1 memory card - hence there are 3 wired sata slots white and 3 left sata slots white unwired... then ALL SATA WHITE SLOTS ON THE MOTHERBOARD SHOULD BE OCCUPIED....?

 

But hence 3 free sata slots on motherboard so must be Not connected the sata hdd bays, that's correct? 

Was this reply helpful? Yes No
SDH
Level 10
2,516 1,956 236 691
Message 14 of 25
Flag Post
HP Recommended

1.  Read my post  HERE .  Note that HP stamps 0,1,2 in the silver metal by each drive drawer for your 3 drives.  The ends of the SATA data cables that run over to the motherboard SATA connectors have labels on them to tell you which drawer they are associated with.  0 is for your boot SSD (which should be a SATA type III drive), and the end of the SATA data cable for that goes to the bottom corner gray SATA type III motherboard connector known as SATA port 0.  I then run a second large SSD in SATA drawer 1, and it goes over to the second SATA port that is SATA III type also.  All the rest of the SATA ports are SATA type II.  I run the optical drive from the top black SATA type II port highest on the motherboard.

 

2.  DGroves gave you the part number for the HP drive drawer cable assembly that includes a picture of how those are hard wired to provide SATA power and SATA data connectivity from the rear of each of the 3 drive drawers to the motherboard.  Those cables run beneath the far right case cover and then through into the case where you can plug each of the 3 ends into the motherboard SATA ports.

 

3.  Yes, that right side cover comes off but not as easily as the left side cover with the locking mechanism built into it.

 

4.  It is rare that someone would rip out the cable assembly shown in the link DGroves gave you.  You may not understand what you are seeing.  If the connector is present at the rear of each drive drawer then the SATA data cables should be there too.  See picture below.... that is all one hard-wired unit that can be replaced easily if someone has removed it in the past.

 

5.  If you want to use a 2.5" form factor SSD or HDD in one or all of those three drive drawers you will need to get the adapter I give the HP part number for in my post linked above.  Those are about $10.00 USD each, made by Foxconn for HP, and of very high quality.  The SSD plugs into a connector built into that device, and the device then plugs into the drive bay carrier that is plastic.  That then plugs in to the drawer and locks in place.  You can see the pic when a moderator releases it.

 

683772-001 cable assembly Z620.jpg

Was this reply helpful? Yes No
Prométhée
Level 16
9,615 9,473 973 3,382
Message 15 of 25
Flag Post
HP Recommended

thank you @SDH 
I had already given this link as a reference, and many others
everything is there, you just have to check against everything that has already been said / indicated ..
My opinion, if you can not manage with everything that is there, it is better to return the computer to the user, and tell him to consult a specialist, before doing something stupid.

 


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





Was this reply helpful? Yes No
lse123
Author
Level 5
291 126 5 0
Message 16 of 25
Flag Post
HP Recommended

thank you @SDH 

for the picture

so, as you say the part of connectors is one piece and only one, correct?

My friend's HP Z620 inner the case, and inner the HDD bays, photos follow>>>

As I understand this HP Z620 is having the cabling - see the images... you have any idea why the HDD is Not seen in Windows 10, ... tried all three bays available...????  In the first photo is the bottom motherboard cabling OK...?

Memory card reader below DVDRW Drive needs SATA connector?? What to try?

images:  

 

 

viber_image_2021-06-06_19-57-50-800x600.jpg

 

20210604_154303-800x450.jpg

bottom of the motherboardbottom of the motherboard

 

 

hdd bays innerhdd bays inner

 

 

Was this reply helpful? Yes No
lse123
Author
Level 5
291 126 5 0
Message 17 of 25
Flag Post
HP Recommended

In other words, if all cables of HDD's bays are in place,

And must be a BIOS/UEFI Setting in HP Z620, FOR HDD to get seen, in Windows 10 Pro, then

  1. How to enter BIOS in HP Z620 - What key to press during the boot process 
  2. Where on BIOS is the setting to activate HDD's slots IN THE MOTHERBOARD, so detect my HDD

..?

Was this reply helpful? Yes No
lse123
Author
Level 5
291 126 5 0
Message 18 of 25
Flag Post
HP Recommended

 

Do you have any idea what to change in the BIOS setup? I should unplug power, enter HDD in the bay, put power, and boot in BIOS, ... after what to do in the BIOS setup?

 

BIOS: 

https://1drv.ms/u/s!Aty5ebD9Y5-uiNVbk1CNl29kOTlYLA?e=bXCkiz

Without secondary HDD 

If insert the secondary HDD must be shown in BIOS along its capacity in Gigabytes...?

 

 

bios z620 hpbios z620 hp

 

all cabling okall cabling ok

 

 

Was this reply helpful? Yes No
Prométhée
Level 16
9,615 9,473 973 3,382
Message 19 of 25
Flag Post
HP Recommended

storage tab, if there is nothing there is a problem somewhere ..

 

did you try the hdd drives one hand one instead of the primary drive if there is one?


Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem

was this reply helpful , or just say "thank you " ? Click on the yes button 
Desktop-Knowledge-Base





Was this reply helpful? Yes No
lse123
Author
Level 5
291 126 5 0
Message 20 of 25
Flag Post
HP Recommended

news

connected HDD in the HDD bay first 

and now when reviewed BIOS showed the SSD (C:/) and the 1TB HDD

 

But when boot in windows it's Not shown the HDD --- well?

 

https://1drv.ms/u/s!Aty5ebD9Y5-uiNVhjdaKoA36nfkEBA?e=1ngQEn

 

 

 

 

20210607_183510_ssd-hdd.jpg

 

 

 

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation