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jonemw
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Message 1 of 2
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How to get HPDM out of task suspension mode

HP Recommended
TC 630
Microsoft Windows 10 (64-bit)

Example, send a task to TC. It goes to wait and never responds after that. Task properties says the task is suspended due to a previous task. But there are no previous tasks, or the one referenced for the reason of suspension is the one just sent!

 

Process: Send reboot , status bar goes yellow and is waiting. . Check properties and it says task is suspended because there is a reboot task assigned by user on target device. 

I need to see how to get HPDM to stop suspending tasks. 

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Chen_HPDM
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Message 2 of 2
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HP Recommended

This seems wired to me.

 

Can you please provide the DM version together with the DM Agent version on the Thin Client?

 

Also is the suspension happens on single unit or all of your thin clients?

 

Will a DM server reboot work?

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