02-19-2020 05:13 PM
Hi all, looking for help, suggestions or advice on what's going wrong with my pc. I bought it off a friend. With Windows 10 installed and activated on the system. Around a day ago now I was watching a movie and the whole system crashed. It shut itself down so Immediately turned it back on. When I turn it on it shows a blank screen with a cursor and a long list of ports e.g. port-00. Also showing white patches and lines all over the screen. I am able to run it in safe mode and I have tried resetting but I still get the same error (your pc has ran into an issue).
Solved! Go to Solution.
02-20-2020 03:14 AM
Are you getting the screen corruption PRIOR to Windows loading (i.e in BIOS, Diags etc..) Or is it just when Windows loads?
Does your CPU have on-board graphics? Can you pull the graphics card out and run off of the on-board graphics ans see if that makes any difference?
02-20-2020 03:42 AM
So it begins to boot it says hp invent, then goes black screen, the screen has white patches all over it then a blue screen shows up saying your pc ran into an issue we are restarting it for u then there's an error code saying video tdr error