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‎04-25-2020 11:11 PM

HP Recommended

I have not gotten my refund that I was promised in DECEMBER the guy just told me to be patient and now my patience it very little.. I have the case numbers so that you guys can see the chat logs someone help PLEASE I cant even navigate to the hp online support anymore.

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-26-2020 09:52 AM

HP Recommended

Hi @INEEDHELPPLSS

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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1 REPLY 1

‎04-26-2020 09:52 AM

HP Recommended

Hi @INEEDHELPPLSS

 

Welcome to the HP Support Community. 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

 

Thank you for visiting the HP Support Community. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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