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HP Recommended
HPE ProLiant DL380 Gen10
Linux

Hello. I am having trouble contacting Hewlett Packard support. The phones listed on the company's website do not work. When trying to contact through the company's website, it says that such a serial number does not exist.

My problem is a hard drive failure on the server HPE ProLiant DL380 Gen10 s\n [Personal Information Removed]

My contact [Personal Information Removed]

I need mail tech support HP or another working way to contact technical support

2 REPLIES 2
HP Recommended

@Anton34 

 

Welcome to the HP Community.

 

Yours is a commercial server product.

You need to check with HPE - HP Enterprise

 

Example - Your server here:

https://support.hpe.com/connect/s/search?language=en_US#q=hpe%20proliant%20dl380%20gen10%20server&t=...

 

and

HPE Community

Thank you for participating in the HP Community.

The Community is a separate wing of the HP website - We are not an HP business group.

Our Community is comprised of volunteers - people who own and use HP devices.

Click Helpful = Yes to say Thank You.

Question / Concern Answered, Click "Accept as Solution"

Dragon-Fur

HP Recommended

Thank you for your help. We did not immediately find information about the division of the company and already yesterday contacted support. Thanks anyway for the comprehensive answer.You can close my request.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.