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HP Recommended
HP 15-gw0000 Laptop PC (1E420AV)

Hi all, I purchased my new laptop 4 days ago from online website, but the warranty of this product says, it is going to expire next month. How is this possible because we get 1 year warranty. I want to dispute the warranty. No one is helping me in HP, if it is not done within 24 hours then I will take legal actions against the company.

2 REPLIES 2
HP Recommended

Hi @Harry166 !

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.


Thank you for visiting the HP Support Community.

 

Regards,

MayS. 

I work on behalf of HP
HP Recommended

@Harry166

 

Welcome to the HP support community.

 

I understand that you want to dispute the warranty, I am glad to assist you.

Follow the steps mentioned in this HP document to raise a dispute:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.