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- HP Community
- Desktops
- Business PCs, Workstations and Point of Sale Systems
- I want to dispute warranty.
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11-17-2022 11:44 AM
Hi all, I purchased my new laptop 4 days ago from online website, but the warranty of this product says, it is going to expire next month. How is this possible because we get 1 year warranty. I want to dispute the warranty. No one is helping me in HP, if it is not done within 24 hours then I will take legal actions against the company.
11-17-2022 12:51 PM
Hi @Harry166 !
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Regards,
MayS.
11-22-2022 06:39 AM
@Harry166
Welcome to the HP support community.
I understand that you want to dispute the warranty, I am glad to assist you.
Follow the steps mentioned in this HP document to raise a dispute:- Click here
Keep me posted.
If this helps, please mark the public post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee