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‎04-25-2019 07:20 PM

HP Recommended
Product: HPZ440
Operating System: Microsoft Windows 10 (64-bit)

I have upgraded to Windows 10 PRO (64 bit) from Windows 7 Pro and now my Thunderbolt 2 connection is not working.  I use a a QNAP 882T NAS and now it is very slow having lost the T2 connection.  How could make T2 work again on Wondows 10?

 

Please advise.

 

Best,

 

George

2 people had the same question
3 REPLIES 3

‎04-26-2019 06:35 AM

HP Recommended

use google to locate/download the intel thunderbolt driver17.4.78.500 WHQL which is win 10 compatable and supports your TBolt chip

 

https://www.station-drivers.com/index.php?option=com_remository&Itemid=353&func=fileinfo&id=3774&lan...

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‎04-26-2019 06:37 AM

HP Recommended

Have you installed the drivers?

https://support.hp.com/gb-en/drivers/selfservice/swdetails/hp-z440-workstation/6978828/swItemId/wk-1...

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‎04-26-2019 07:39 PM

HP Recommended

Thank you!  The driver was installed and I still have the issue.  HP rcommended to update the BIOS with softpack 

https://ftp.hp.com/pub/softpaq/sp93001-93500/sp93482.exe.  This did not work either.  The intel ME firmware was upgraded as well with softpack 

https://ftp.hp.com/pub/softpaq/sp90001-90500/sp90102.exe.

 

T2 still not working.  I use  a QNAP NAS and it was connected through T2 which worked fine until I installed Windows 10.  The QNAp connects to my MacBookPro through T2 (with T2-T3 adapter) with no issue so it is is an issue with the HP T2 I/O card or Tbolt controller/software.

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