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KH14
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K-12 Access

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Microsoft Windows 10 (64-bit)

I login yesterday and had access to K-12. Now today when I login, its takes me directly to sales. How to I get back to the K-12 access page?

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DGroves
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some more details are nessary to provide help

 

 

you logged into where yesterday? please provide a description that gives the name, or describe what this site does, and if possible a url

 

what is K-12 ??? please provide a bit more information is k-12 a laptop a desktop system a hp document site?

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KH14
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Here is the login url: https://gem.compaq.com/gemstore/gemcart/ssl/loginpage.asp?oi=E9CED

 

Yesterday I login and was able to see all incoming purchases. Today my login goes straight to the sales:

http://www8.hp.com/us/en/home.html

 

nothing changed on my end. Oh K-12 is embedded link on the site for direct access to purchased equipment and tracking information on purchases from government offices. 

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DGroves
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it is normal for sites to force you to the top of the web sites menu structure on each login and i suspect that is what's happening here

 

and that you simply don't know/see which link to click on to navagate to the section you wish to view.

 

i recomend that you follow the advice posted on the link you gave me for specific help with your issue

 

 

If you have any issues please call 1.800.607.3567 or email us at ebusinessSupport@hp.com.

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