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- Keyboard not Working
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08-06-2024 10:29 AM
The water spilled over my laptop and I tried to dry it and its been more than 2 weeks and still few keys of my laptop don't work. Help me rectify this issue.
Thanks
08-06-2024 12:08 PM
Welcome to the HP English Community --
Are you expecting to do the work for yourself to replace the keyboard?
If no,
Take the computer to a trusted local repair shop and ask for help.
If yes,
The information you need -- country codes and part number -- are located in the service manual.
Page 52
Important -
Keyboard replacement is perhaps not a task for the novice.
What?
To replace the keyboard requires that the computer is disassembled.
Excerpted from the manual page:
The top cover with keyboard remains after removing all other spare parts from the computer. In this section,
the first table provides the main spare part number for the top cover/keyboards. The second table provides
the country codes.
There are videos available to help guide you -
HP Support Channel - Collection of “how-to” videos
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HP Pavilion x360 14 Convertible PC 14-dy0000 (23S36AV)
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