Laptop wont charge

[Trutler16]

Recently purchased a ZBook Power G8 workstation and been setting it up as of the time of writing this post. I followed the start up steps and plugged in the charger before turning it on. Once I had completed the intial setup process I quickly realised that the laptop was not charging.

The laptop recognises the charger when you turn the power on and off from the plug, however after a minute or so, it stops charging and goes back to using battery power.

I have tried many pf the soltutions I found on the internet, but have not had any success. 

I am using the standard charger provided with the laptop. Is there anything I can do to solve this issue?

(only got about 10% charge left on the battery)

[Dragon-Fur]

@Trutler16 

Welcome to the HP Community Forum.

The usual rules apply to this sort of situation:

Try a different outlet - no surge protector between system and wall outlet!

Make sure all ends are securely plugged in where needed.

Next,

New workstation

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HP ZBook Power 15.6 inch G8 Mobile Workstation PC (33D83AV) 

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