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HP Recommended
HP Z240 Small Form Factor Workstation
Microsoft Windows 10 (64-bit)

My HP Z240 Small Form Factor Workstation suddenly restarts each time 20 to 30 min after starting and displays blue screen each time with different error codes. Some error codes are as follows:

1) DPC Watch dog violation

2) KMode exception not handled

 

Some more error codes, I just forget.

I updated each driver from HP store and updated windows also but the problem of auto restarting with different error codes is not resolved.

2 REPLIES 2
HP Recommended

corrupted bios firmware in the "AMT" section can cause this, check that the latest bios is installed

 

reset the bios to factory defaults by removing power cord, then press pwr button for 10 sec

remove cover, and either remove cmos batt, or press cmos reset button for 10 sec

then reassemble system and power on enter bios and set date/time touch no other settings and save

power back on enter bios and let sit for 30 min and watch for a reboot

 

some video cards can also cause this if they are not fully UEFI compliant

HP Recommended

I just updated the bios with the help of hp assistant online and I think it will be resolved, thank you so much for your help.

Asad Mahmood
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.