-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Desktops
- Business PCs, Workstations and Point of Sale Systems
- My HP Z240 Small Form Factor Workstation suddenly restarts e...

Create an account on the HP Community to personalize your profile and ask a question
08-22-2024 12:21 PM
My HP Z240 Small Form Factor Workstation suddenly restarts each time 20 to 30 min after starting and displays blue screen each time with different error codes. Some error codes are as follows:
1) DPC Watch dog violation
2) KMode exception not handled
Some more error codes, I just forget.
I updated each driver from HP store and updated windows also but the problem of auto restarting with different error codes is not resolved.
08-22-2024 11:15 PM
corrupted bios firmware in the "AMT" section can cause this, check that the latest bios is installed
reset the bios to factory defaults by removing power cord, then press pwr button for 10 sec
remove cover, and either remove cmos batt, or press cmos reset button for 10 sec
then reassemble system and power on enter bios and set date/time touch no other settings and save
power back on enter bios and let sit for 30 min and watch for a reboot
some video cards can also cause this if they are not fully UEFI compliant