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HP Recommended
Elitedesk 800 G1
Microsoft Windows 10 (64-bit)

Nothing happens except it beeps 4 times and i looked up what the problem could be. It said ram and i just bought new ram and its the same issue. please help

2 REPLIES 2
HP Recommended

My old links to the HP pages that provided this information no longer work -- but from what I recall, this code also includes the Memory Controller -- a chip on the motherboard. And if that has failed, nothing you can do will fix this.

 

If you have another PC that can use this RAM, I would try both sets in that PC and if they work, then it probably is the Memory Controller.



I am a volunteer and I do not work for, nor represent, HP
HP Recommended

Hi, @trevor98 

 

4 beeps = a power problem of some kind.

 

See the Troubleshooting Guide, Appendix A, page 58 for how to troubleshoot the 4-beep code error:

 

c01516072.pdf (hp.com)

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