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VIPJAIN
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Message 1 of 3
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NO CUSTOMER SERVICE- VERY FRUSTRATING

HP Recommended
HP All-in-One 24-f0037c
Microsoft Windows 10 (32-bit)

MY PC HP All-in-One 24-f0037c is in warranty and not working. 

I've been trying to get hold of someone and got ZERO response or a live person.

 

Has HP shut down everything? 

 

Surprisingly If I want to buy their sales lines are still on but no customer service. 

I am definitely going to think twice before buying another HP PC in future. 

 

Can you advise how to get out of this issue for now!? 

 

TIA 

2 REPLIES 2
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 3
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HP Recommended

Hi:

 

Did you try calling their toll free number?

 

We aren't allowed to post phone numbers to HP anymore due to scammers posting phony HP phone numbers, but you can call HP at the link below, first number listed at the top in large font.

 

https://www.bing.com/search?q=hp+toll+free+number&form=PRUSEN&pc=EUPP_&mkt=en-us&httpsmsn=1&msnews=1...

 

I just called the number and got a message that they are experiencing a high number of calls and to wait if you want.

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VIPJAIN
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Message 3 of 3
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HP Recommended

I have been calling for several days  BUT their system is made to where you can't get hold of anyone.

The other day after 4 hours (should have taken a screenshot) line got auto disconnected.

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