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HP Recommended

Hi I Purchased an AIO in November last year. I have used the Dispute procedure twice, and each time I get an email about two weeks later telling me the case is closed. I have sent a copy of the HP invoice, still no reply.

Please help,

King regards,

Happy to give the numbers again if someone will contact me.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Lin82 

 

Welcome to the HP support community.

 

I understand that you want to update the warranty, I am glad to assist you.

You might have to raise a warranty dispute to update the warranty.

Here is the link:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

View solution in original post

3 REPLIES 3
HP Recommended

@Lin82 

 

Welcome to the HP support community.

 

I understand that you want to update the warranty, I am glad to assist you.

You might have to raise a warranty dispute to update the warranty.

Here is the link:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Thanks for your quick reply, I am not able to find the "Dispute this" button, though I have used it twice!

HP Recommended

@Lin82

 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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