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Ghaffar3
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No Keyboard/ Mouse during Windows 7 installation

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HP ProDesk 400 G4 MT
Microsoft Windows 7 (64-bit)

We recently purchased a bunch of HP ProDesk 400 G4 MT. We need to install Windows 7 on these. During installation the Keyboard and Mouse don't work. We tried all sorts of things mentioned before, such as slipstreaming the USB 3.0 drivers using dism onto the USB installation media. We also tried updating bios to the latest firmware available on HP support page. But it still doesn't seem to work.


Kindly advise.

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Didou85
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Hello,

 

I have the same problem. I test all solution but not working ! 

 

Please help us.

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Didou85
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Hi,

 

Yes, it's ok for me ! Graffar, download driver and add with NTLITE, Charge Windows Setup  and add Driver with NTLITE. If you want, i have the driver package.

 

Good luck.

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SDH
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I thought that HP had USB2 ports plus USB3 ports..... did you try the install with your USB2 keyboard and mouse attached to the USB2 ports.  They have black plastic inside, not blue.

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Didou85
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@SDH : All tests with all ports not working. i found solution create an ISO with drivers USB3 and i insert driver in ISO with NTLITE.

 

Good Day

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