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AaronMc78
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Noisy fan - HP Pavilion DP0201A 27" FHD All-In-One PC (512GB) - Brand new

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HP Pavillion DP0201A All in one PC
Microsoft Windows 10 (64-bit)

Hi there,

 

I picked up my new all in one pc today and it fired up with a noisy fan which is quite distracting.  Its a low rumble and can be quite offputting when trying to concentrate.

 

I just wanted to know if the fans were meant to be audible in machines such as the one I bought or whether the one I purchased is faulty?

 

Thanks

 

Aaron

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The_Fossette
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@AaronMc78,

 

I reviewed your post and I understand that the system fan is making a loud noise.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

You need to check the fan noise on the same model of the computer at the store to understand whether the fan noise is normal or not. However, I recommend you update the BIOS and the graphics driver on the computer from the below link and check if it helps.

 

https://support.hp.com/in-en/drivers

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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SelinaEspinosa
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same here. i got the same exact problem.  

everything on my end is up to date - BIOS and graphic drivers. still making the noise. 

 

what should we do? 

the noise can be compared to a fly buzzing around you constantly and wont go away... it's doing my head in... 

The_Fossette
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@SelinaEspinosa

 

I recommend you contact support to further diagnose the issue.

 

Here is how you can get in touch with support.

 

1)Click on this link – www.hp.com/contacthp/

2)Select the product type.

3)Enter the serial number of your device or select let HP detect your product option.

4)Select the country from the drop-down.

5)You should see the HP phone support number or Chat option listed.

 

Cheers!

The_Fossette
I am an HP Employee

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Martha82
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I too have the same issue! I have had my desktop for about a week and the noist is annoying me... did you end up solving the problem? Thanking you

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SelinaEspinosa
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Nope. No fix for this issue by the looks of it. 

Martha82
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That is correct. I called up HP and did all the fix issues and they have asked me to return my item.... I am in lock down due to COVID so I have to live with this constant noise until post 12th September 😞

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lterrell1973
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I am having same issue. I was wondering if they were able to assist you with getting resolved or did you have to send back for an exchange or refund?

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DGroves
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Message 9 of 13
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Wrong forum, you want the consumer forums not this workstation/POS/Business forum

 

https://h30434.www3.hp.com/t5/Desktop-Hardware-and-Upgrade-Questions/bd-p/HardwareDPC

 

if the fan is loud/noisy the bearings may have begun to fail, or the fan blades may be damaged. fan replacement is recommended

if system is under warranty, contact HP support (select everyday for computer type)

 

https://support.hp.com/us-en

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Martha82
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Replaced by HP (under warrenty)

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