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07-02-2020 06:36 AM
I recently bought this PC which is new from Amazon for best reasons known to me. It is out of Warranty with HP but I cannot get HP Support Assistant to work properly. Anytime I try to login to HP via HP Support Assistant, it says my account or password is wrong. Any help pls
Thank You
Kind Regards
07-02-2020 02:19 PM
wrong forum, this is the forum for
Business PCs, Workstations and Point of Sale Systems
you want one of the consumer "desktop" forums (one level up)
for your password related question(s) forum users can not help (we are users just like you) other than to suggest you simply create a new user name/password
https://h30434.www3.hp.com/t5/Desktops/ct-p/DesktopPC
you will need to contact HP customer support directly
note that for out of warranty support there may be a fee
HP support number usa: 1-844-814-1800
https://www8.hp.com/us/en/services/consumer/smartfriend-overview.html