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Rahul_k96
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Message 1 of 2
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Flag Post

Order Issue

HP Recommended
HP spectre x360
Microsoft Windows 10 (64-bit)

Hello guys,

Hope everyone is doing great

I have ordered a HP spectre x360 on Nov 25th, and I'm checking the order status for past week. The status is same as the one from the ordered date it says processing. I have spend like 1200 bucks on it and i have chose express delivery as well, it's frustrating to see no update regarding the order. I have tried to contact HP through phone they just say same status as in the order summary.  I haven't got a chance to speak with a live customer service person. I would like to know if some one is facing same issue and I would appreciate if someone can help me in letting me know how to contact to a live customer service person. please let me know. 

 

Thank you in advance

1 REPLY 1
banhien
Level 19
Level 19
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Message 2 of 2
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HP Recommended

@Rahul_k96 

 

I know all vendors including HP are trying to do their best to bring their products to customers. But with on-going Covid-19 pandemic, everything is unpredictable. I believe high priority now is vaccine therefore only God knows when things would be going back to normal.


Please wait, it will come.


Hope this makes sense.


Regards

BH
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