• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎08-02-2019 05:00 AM

HP Recommended
i have the same problem with hp compaq 8000 elite sff pc windows 10 (pci serial port and pci simple communication controler ) help me if anyone knows.
1 REPLY 1

‎08-02-2019 06:33 AM

HP Recommended

Hi:

 

You need these drivers for those devices...

 

Simple Comms:

This package contains the Intel Active Client Manager Host Embedded Controller Interface (HECI) device driver for the supported desktop models and operating systems.

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45411.exe

Serial Port:

This package contains the Intel Local Management Service (LMS) and Serial-over-LAN (SOL) support for Intel Active Management Technology (AMT) for the supported desktop models and operating systems. This software is part of the Intel Digital Office Initiative.

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45367.exe

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.