cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
CA992643 Tutor
Tutor
9 1 0 1
Message 1 of 1
108
Flag Post
HP Recommended

PC not detecting new HDD

P1G15ET#ABU
Microsoft Windows 10 (64-bit)

Hi there folks.
We have a couple EliteDesk 800 G2 PCs that we have tried to install new HDDs into.
We ran the onboard HDD test prior to removing the original HDDs and both passed but now when we place either the original HDDs or the new ones into the PCs neither will detect a HDD.
Am I missing a trick?

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation