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CA992643 Tutor
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HP Recommended

PC not detecting new HDD

Microsoft Windows 10 (64-bit)

Hi there folks.
We have a couple EliteDesk 800 G2 PCs that we have tried to install new HDDs into.
We ran the onboard HDD test prior to removing the original HDDs and both passed but now when we place either the original HDDs or the new ones into the PCs neither will detect a HDD.
Am I missing a trick?

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