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k_menshov
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PC suddenly turns off because of the HP Sure Run

HP Recommended
EliteDesk 800 G5 Desktop Mini
Linux

Hi,

 

I experience problems with HP Sure Run on Ubuntu 20.04. After a few hours of run the PC just suddenly turns off (ruining my work, by the way). When I turn it back on, BIOS beeps and displays the following message:

 

"The BIOS has lost communication with HP Sure Run software indicating that the system may have been tampered with. After the operating system boots/resumes, please, save all necessary data and restart the OS to allow HP Sure Run software to be reactivated."

 

How can this be fixed?

 

P.S. Before the usual "update everything": the BIOS is v.2.6.0 and all HP utilities are updated to their latest versions.

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