• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Locked

‎10-29-2017 06:45 AM

HP Recommended
Product: HP T610 Thin Client TPC-W006-T

  When i push the Power the PC don't work, just the power LED blinking five times and that's all: no video out, no nothing. I verifyed the DDR 3 RAM module, the SSD module, it's OK, but the PC don't work... 😞   Please help me!

1 REPLY 1

‎10-29-2017 07:48 AM

HP Recommended

Your thin client is failing  at the Video detection and initialization step of the boot process.  Video is onboard the system board. 

 

I recommend that you contact HP for warranty service if warranty is still in effect.

 

Otherwise, based on the tests you stated that you have performed, there isn't anything else other than replacing the system board that will resolve the issue.



I am not an HP employee. I am a volunteer. The suggestions that I make to try to help others are my own.
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.