• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
Locked

‎03-17-2021 08:12 AM - last edited on ‎03-17-2021 08:56 AM by Retired

HP Recommended
Product: Hp pavilion all in one desktop touchscreen

Serial number is [Personal Information Removed]

 

what power adapter can I use mine has broken.

4 REPLIES 4

‎03-17-2021 10:50 AM - edited ‎03-17-2021 01:18 PM

HP Recommended

Your serial number is not needed, however the exact HP model number is.  It will be on a label on the All-in-one PC.  If you have the broken power supply that came with your PC that will be even better.  If you could take a cell phone picture of the label on the power supply that will be great....you can upload that here easily.  Those power adapters don't have individual serial numbers that could specifically identify your PC.  Or, just let us know the HP model number on it too.

 

The moderators here need to remove serial number info for workstations/HP PCs for your security.

Was this reply helpful? Yes No

‎03-20-2021 03:11 AM

HP Recommended

57526E28-41FC-41AA-A6D6-71BC077B0BF0.jpeg

 

Was this reply helpful? Yes No

‎03-20-2021 08:40 AM

HP Recommended

i might also mention that the old supply will have all the necessary information printed on it's label

Was this reply helpful? Yes No

‎03-20-2021 07:25 PM

HP Recommended

Hi

 

 it doesn’t seam to be sold by hp anymore

 

It’s R-41013307

 

thanks

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.