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03-17-2021 10:50 AM - edited 03-17-2021 01:18 PM
Your serial number is not needed, however the exact HP model number is. It will be on a label on the All-in-one PC. If you have the broken power supply that came with your PC that will be even better. If you could take a cell phone picture of the label on the power supply that will be great....you can upload that here easily. Those power adapters don't have individual serial numbers that could specifically identify your PC. Or, just let us know the HP model number on it too.
The moderators here need to remove serial number info for workstations/HP PCs for your security.
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