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SequoiaD
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ProDesk 600 G2 received intel SMT but not AMT --how to enable AMT features like KVM remote desktop?

HP Recommended
ProDesk 600 G2 Desktop Mini
Other

Hello,

 

According to the product spec (https://support.hp.com/us-en/product/hp-prodesk-600-g2-desktop-mini-pc/8376393/document/c04819833#Ab...), this system supports Intel AMT. However, after I enabled AMT in the BIOS and used Ctrl-P to provision it in the firmware, I only got "Intel Standard Manageability" instead of the advanced version. This lower-tier version does not give the KVM remote desktop feature. How can I enable the AMT features on this machine as advertised?

 

Thanks!

 

Computer model

HP ProDesk 600 G2 DM

Motherboard

Manufacturer

HP

Product name

8169

Version

KBC Version 05.39

BIOS

Vendor

HP

Version

N22 Ver. 02.53

Release date

4/16/2021

CPU

Manufacturer

Intel® Corporation

Version

Intel® Core™ i5-6500T CPU @ 2.50GHz

Intel ME 

v11.8.86 activated in Admin Control Mode (ACM)

 

1 REPLY 1
DGroves
Level 12
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Message 2 of 2
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HP Recommended

the intel "AMT" does not include a built-in KVM in it's specifications this feature is handled through AMT using the "SOL" virtual line driver and requires a external KVM box attached to the computer

 

http://h10032.www1.hp.com/ctg/Manual/c05166986.pdf

 

note that KVM boxes vary in abilities/feature sets, with cheap units being very basic in the feature set they support

 

some venders might include  built-in KVM functions on high end workstations, and all servers include KVM support built-in or as a add on module

 

your ProDesk 600 G2  is a lowed business system and as such does not include a built-in KVM

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