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12-19-2018 01:37 PM - last edited on 12-19-2018 03:05 PM by rick-s
On November 22, 2018, I purchased the following product or service [edit}
I have ordered HP Z2 Mini G4 Workstation - Customizable (product code 3AQ00AV_MB). Original cost of the product was $2,445.0 I ordered it during Black Friday week and I got $855.75 (35%) discount as a part of deal. Total $1694.54 has been debited from bank account.
Unfortunately, I was dissatisfied for the following reason(s):
I ordered this product on Nov/22/2018 and due to product was customized, the expected delivery date was Dec/13/2018. I did not received any communication on why product is not yet shipped. HP took my 4 weeks of time and $1694.54 and did not provide requested service.
12-19-2018 03:07 PM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
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