Product under warranty -- Problem with Power Supply, trying to get it repaired / replaced

[Patrick33]

Hello everyone,

I have a HP EliteDesk 800 G3 Mini 65WX that is still under warranty and I been looking everywhere on the HP site for how to get it looked at e.g. repaired or replaced. It seems as though the power supply on the box has gone, and it no longer boots up properly. 

I have tried time and time again to contact HP about this, but there doesn't seem to be any outlet on which I can reach them. I thought I would try on here to see if anyone had any ideas on how to get in contact with HP, or how to get my machine looked at...

Any help would be greatly appreciated ! 

Thanks,

Patrick

[Dragon-Fur · Accepted solution]

@Patrick33

There are a number of avenues to contact HP - I am sorry you have not had success.

Try below. 

If you (still) cannot contact HP, let us know what you tried (and the results); we will forward a request.

For those reading

Like many websites, our Community and all HP website pages provide a Directory at the bottom of the page.

For example, several categories are available, including:

About us  Contact HP

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In the event that Chat is not available in your region:  Call the number provided in the HP directory, else submit your case online (to receive phone contact information)

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[Patrick33]

Hi Dragon-Fur,

Thanks for your reply and the contact information!

Using the info supplied, I was able to get in contact with HP's technical support over the phone and arrange a technician to come and take a look at the machine. So fingers crossed it'll be up and running soon. 

Thanks again for your help and speedy reply.... I really appreciate it! 🙂

Kind regards,

Patrick

[Dragon-Fur]

@Patrick33

You are welcome, Patrick.

Yes, good luck to you!

Thank you for participating in the HP Community Forum.

We are a world community of HP enthusiasts dedicated to supporting HP technology.

Click Thumbs Up on a post to say Thank You!

Answered? Click post "Accept as Solution" to help others find it.