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EdenPeedee
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Random power off

HP Recommended
HP 290 G1 SFF
Microsoft Windows 10 (64-bit)

We have an issue with a HP 290 G1 Small Form Factor PC. At random the machine will power off completely. We have replaced the kettle lead and replaced the extension the machine plugs into. To get the machine back up and running the user has to remove the power cable, wait 5-10 seconds (I assume for all the power to discharge), reconnect the power and switch the PC back on. Somethings this has to be done several times before the PC turns on.

 

Does this sound like the PSU or could it be the motherboard? We're just trying to sort out the warranty with HP, but thought I would ask here just in case.

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