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mike1139
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Scrolling and moving of mouse causes Standby

HP Recommended
HP ProBook 430 G4
Microsoft Windows 10 (64-bit)

Dear all,

 

we have a huge problem with one of our HP ProBook 430 G4 series laptops. Srcolling and moving the mouse causes in most of the programms a black streen/standby of the laptop and the user has to log in again.

 

The same problem when i log on with teamviewer I can not help anymore, because when I move the mouse the log screen on the ProBook apears.

 

Maybe someone has an idea and can help.

 

Thank you very much in advance

 

Best regards

 

mike

 

 

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