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- Smoke detected/smelled from an HP 800G3 series

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07-03-2023 11:56 AM
Product: HP EliteDesk 800 G3 Small Form Factor PC
Hi,
As intel IT service center manager I've been requested to log ticket following safety incident we faced in our site.
Few days ago Smoke detected/smelled from an HP 800G3 series reported to us, after our and ONE (our HP warranty repair vendor) check we found graphic card was burned.
Please log a ticket for this issue following investigation required.
Thanks
Roy
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