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‎03-19-2023 12:24 PM

HP Recommended

Hi. I have HP Compaq 4000 Pro SFF based on LGA775 Socket, default CPU was set is E6600 , 2cores... i want to upgrade to more perfomance. So I found Q9550, its 4 cores 12mb cache and 95W tdp... when I switched on, i see error : "1802 - CPU not supported". So what maximum CPU I can set-up to work with this model HP PC? Where can I get specification or firmware to update?
Thx

Category:
9 REPLIES 9

‎03-19-2023 12:26 PM

HP Recommended

Also, what GPU I can use with this PC? Can I set LP version of GT1030 PCI_E3.0?

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‎03-19-2023 12:37 PM

HP Recommended

You need to upgrade the bios to version 2.03 that supports quad processors.  

https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-compaq-4000-pro-small-form-factor-pc/5...

 

 

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‎03-19-2023 01:42 PM

HP Recommended

Hi, @oswxp 

 

The Illustrated parts and service map for your PC indicates that only the Q9550S, 65W, 2.83 GHz, 12-MB L2 cache processor is supported, not the Q9550.

 

Tiguan SFF IPSM.fm (hp.com)

 

Intel® Product Specification Comparison

 

The Nvidia GT 1030 low profile card may work in your PC.

 

I'm not very familiar with that model series.

 

I installed a 1030 GT LP card in a HP 8000 Elite CMT which is an upscale version of the 4000 Pro.

 

HP Compaq 8000 Elite PC (atec.ro)

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‎03-20-2023 01:17 AM

HP Recommended

I will try this. Thx for answer

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‎03-20-2023 01:19 AM - edited ‎03-20-2023 01:20 AM

HP Recommended

Hah... too sad, ok , i'll try to find q9550s. Thx for answer

I guess HP did it a special on software level

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‎03-20-2023 06:15 AM

HP Recommended

You're very welcome.

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‎03-25-2023 04:15 AM - edited ‎03-25-2023 04:17 AM

HP Recommended

I have problem with full BIOS reset. I forgot password and cant get access now. I tried push the Reset CMOS button and also eject battery. Bios dropped with configuration and system time, but password still setted up. What I should to do to drop it? Maybe it default, i dont remember when and how is set it, it was awhile.

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‎03-25-2023 06:38 AM

HP Recommended

I'm sorry but we are no longer permitted to provide any assistance with removing BIOS passwords.

 

Below is the link to the Forum Rules of Participation...4. d.

 

Rules Page - HP Support Community

 

d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

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‎03-25-2023 08:47 AM

HP Recommended

I see... keeping try to remember then

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