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‎11-30-2020 01:50 PM

HP Recommended
Product: HP all in one 7th generation
Operating System: Microsoft Windows 10 (64-bit)

I’m getting an error when doing a system restore. How do I get a replacement recovery disk?  

1 REPLY 1

‎12-01-2020 12:42 AM - edited ‎12-01-2020 12:44 AM

HP Recommended

since you don't actually list a model number (HP AIO 7th gen is not a model) all i can do is suggest you look on the HP cloud recovery web site and see if your actual computer model is listed

 

and perhaps mentioning the error you are getting might also get you a possible solution

 

remember, the help you receive is mostly based on what you provide.........

 

consumer systems

https://support.hp.com/us-en/document/c06162205

 

Business Systems

https://support.hp.com/us-en/document/c05115630

 

https://ftp.hp.com/pub/caps-softpaq/CloudRecovery/crsupportedplatform.html

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