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HP Recommended
Microsoft Windows 10 IOT

Hello, 

 

I am getting the following error when trying to push out the agent update for our T430 thin clients. 

 

2022-04-08 15:49:38Map repository to: Master Repository
2022-04-08 15:49:38Successfully sent task to the HPDM Gateway
2022-04-08 15:49:40Task has been retrieved by the Agent.
2022-04-08 15:50:01[Error code: 1071104] [Module: Agent] [Category: Other file transfer protocol related error]
2022-04-08 15:50:01[Error Details]: Copy files using repository Master Repository. Failed to download HPDMAgent.exe to c:\windows\temp from /Repository/Agents/HPWE8_64. Failed to download agent.ver to c:\windows\temp from /Repository/Agents/HPWE8_64. Failed to download update.exe to c:\windows\temp from /Repository/Agents/HPWE8_64. Failed to execute Copyfile task. ErrorCode: 1071104, Error Info: ftpclient\HttpClient.cpp@463: Failed to login XXX.XXX.XXX.XXX:443,error:code Peer certificate cannot be authenticated with given CA certificates
2022-04-08 15:50:01Failed to execute UpdateAgent task.
2022-04-08 15:50:01ErrorCode: 1071104
2022-04-08 15:50:01Failed to execute common task.
2022-04-08 15:50:01

ErrorCode: 1071104

 

HPDM version 5.0.7 

 

HPDM agent currently on thin client 4.7.3669.35365

 

I checked and the ctl.pem matches on both the client and the server. 

 

Thanks in advance, 

1 REPLY 1
HP Recommended

Hello RisingMed,

The error seems to be with the Repository. Looks like you are using HTTPS Server, please check the certificate in the HPDM Configuration Center tool. Test the repo from HPDM and make sure the date and year on Windows Server and Win10 IoT is correct.

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