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- T430 Agent update fails due to CA cert

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04-08-2022 02:58 PM
Operating System: Microsoft Windows 10 IOT
Hello,
I am getting the following error when trying to push out the agent update for our T430 thin clients.
2022-04-08 15:49:38 | Map repository to: Master Repository |
2022-04-08 15:49:38 | Successfully sent task to the HPDM Gateway |
2022-04-08 15:49:40 | Task has been retrieved by the Agent. |
2022-04-08 15:50:01 | [Error code: 1071104] [Module: Agent] [Category: Other file transfer protocol related error] |
2022-04-08 15:50:01 | [Error Details]: Copy files using repository Master Repository. Failed to download HPDMAgent.exe to c:\windows\temp from /Repository/Agents/HPWE8_64. Failed to download agent.ver to c:\windows\temp from /Repository/Agents/HPWE8_64. Failed to download update.exe to c:\windows\temp from /Repository/Agents/HPWE8_64. Failed to execute Copyfile task. ErrorCode: 1071104, Error Info: ftpclient\HttpClient.cpp@463: Failed to login XXX.XXX.XXX.XXX:443,error:code Peer certificate cannot be authenticated with given CA certificates |
2022-04-08 15:50:01 | Failed to execute UpdateAgent task. |
2022-04-08 15:50:01 | ErrorCode: 1071104 |
2022-04-08 15:50:01 | Failed to execute common task. |
2022-04-08 15:50:01 | ErrorCode: 1071104 |
HPDM version 5.0.7
HPDM agent currently on thin client 4.7.3669.35365
I checked and the ctl.pem matches on both the client and the server.
Thanks in advance,
1 REPLY 1
04-09-2022 07:43 AM
Hello RisingMed,
The error seems to be with the Repository. Looks like you are using HTTPS Server, please check the certificate in the HPDM Configuration Center tool. Test the repo from HPDM and make sure the date and year on Windows Server and Win10 IoT is correct.
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