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HP Recommended
Z840
Microsoft Windows 10 (64-bit)

I have a Thunderbolt 2 card installed in a Z840, I have no problems with it other than I cannot use the Ethernet  over Thunderbolt option. I looked under Device Manager and I found a warning sign under "Other Devices" -> Thunderbolt Networking. The driver was never installed. I'm trying to find out where to get it but I cannot find anything online.

1 REPLY 1
HP Recommended

Hi:

 

Did you install the Thunderbolt controller driver from your PC's support page?

 

Intel Thunderbolt Driver and Software

 

https://ftp.hp.com/pub/softpaq/sp74501-75000/sp74948.exe

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