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HP Recommended
HP Z620
Microsoft Windows 7 (64-bit)

Hi,

I previously had the windows 7 installed with two partitions created on the disk  - one of these is recovery and the other is the system partition. Now yesterday the PC stopped starting - I plugged this disk into a pc with another windows installed. and it says ACCESS IS DENIED.

when I check the access permissions my current pc has permissions.

but I cannot even open the disk.

I tried to access it with the total commander - it opens the disk but does not show the previous user AGL which has all the files that I need it its desktop and documents folders.

 

I tried to assign the auditing privileges to the current user and it was assigned as success  - when it was propagation the permission I was able to see my files -but after that I still cannot access them...meaning the files are there right?

disk is not dead?

how do I make sure all of my documents and desktop folders are safe and recovered?

 

 

4 REPLIES 4
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HP Recommended

I am not able to see anything on those links, but what I do when Windows plays that game of permissions it to use a Live Linux distro.  Boot either the  HP Z620 or the other PC to a Live Linux.  All of those permission issues will be eliminated and then you can move those precious files to a disk or USB flash drive.  Leaving the problem disk "as is" and not messing with the hosting PC's OS either.  Actually the method I use - connect the problem disk VIA a USB-SATA adapter to a hosting PC running a Live version of Ubuntu or Linux Mint and then find the files needed and copy to another media, leaving the files intact on the old disk, in case you need to do it again.

Here is the type adapter I use

https://www.walmart.com/ip/AGPtek-SATA-PATA-IDE-Drive-to-USB-2-0-Adapter-Converter-for-Hard-Drive-Di...

OR

https://www.amazon.com/AGPtek-Drive-Adapter-Converter-External/dp/B00BIE996S/ref=sr_1_5?keywords=usb...


I'm not an HP employee.
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HP Recommended

@dima999 -- Now yesterday the PC stopped starting - I plugged this disk into a PC with another windows installed.

in addition to what @TheOldMan wrote, I have one suggestion, namely to temporarily remove the disk-drive from that "other" computer, and connect your disk-drive in its place. Then, disconnect any Ethernet cable from that "other" computer, and boot from your disk-drive.  Windows may adapt itself to the changes in the hardware, and might start normally. The lack of an Internet connection means that your copy of Windows will not try to "call home" to "activate Windows", and will not "call home" to run Windows Update.  If it boots, copy your Personal Files to an external disk-drive, and then shut down.

 

Good luck!

 

HP Recommended

thanks as lot for your helpful reply yes I went that route and essentially booted to a virtual windows - which had no problem with indignant the files! the only problem is the system recover when attempting to copy the recovered files asked me to free u[p the spec on the original drive - why not simply copy the files....anyways thanks a lot!

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